Privacy Policy

Last updated: 17 March 2026

Squiz ("we", "our", or "us") respects your privacy and is committed to protecting the information we collect and process when you use our Shopify application ("the App"). This Privacy Policy explains what information we collect, how we use it, and how it is handled when merchants install and use Squiz.

Information We Collect

Information from Shopify Merchants

When a merchant installs the App, we may collect and store certain information from their Shopify store, including:

• Store name
• Store domain
• Shopify store ID
• Merchant contact email
• Plan and subscription information

This information is required to provide and maintain the App.

Customer Survey Responses

The App collects survey responses submitted by customers after checkout. Depending on the questions created by the merchant, this may include:

• Customer feedback
• Attribution responses (for example: "How did you hear about us?")
• Customer satisfaction ratings
• Optional written responses

These responses are collected on behalf of the merchant and belong to the merchant.

Usage Data

We may collect limited technical information to operate and improve the App, including:

• Browser type
• Device type
• Interaction with the App interface
• App performance metrics

This information is used to improve reliability, security, and functionality.

How We Use Information

We use the information we collect to:

• Provide and operate the Squiz application
• Display survey responses and analytics to merchants
• Maintain and improve the App
• Provide customer support
• Ensure security and prevent abuse

We do not sell personal information to third parties.

Data Sharing

We do not sell or rent merchant or customer data. We may share information only in the following circumstances:

• With service providers necessary to operate the App (for example hosting providers)
• When required by law or legal process
• To protect the security and integrity of the App

All service providers are required to handle data securely.

Data Retention

Survey responses and related data are stored for as long as the merchant maintains an active account with the App. Merchants may request deletion of their data by contacting us.

Merchant Responsibilities

Merchants are responsible for ensuring their use of the App complies with applicable privacy laws and for informing their customers that survey responses may be collected.

Data Security

We implement reasonable technical and organizational measures to protect data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a revised "Last updated" date.

Contact

If you have any questions about this Privacy Policy, please contact:

Email: hello@squizapp.com
Website: https://squizapp.com